Email FAQ

Below you will find some easy answer to some simple questions about the email services
we provide to our customers.  If you have any additional questions beyond what is listed
here please feel free to give our offices a call or email us at support@mcsnetworks.com


Email Client Server & Port Settings
Incoming Mail Server:    mail.mcsnetworks.com 
Outgoing Mail Server:     mail.mcsnetworks.com
 POP3 Port#:    110 
IMAP Port#:    143
SMTP Port #:    25
SSL POP3 Port#:    995
SSL IMAP Port#:    993
SSL SMTP Port#:    465
Username:    [use your full email address]
Password:    [provided to customer at setup]

Email Frequently Asked Questions

Question:
  I need the information to setup my email account inside of Microsoft Outlook, which settings from the above list do I need to use?

Answer:
  We recommend that customer use the SSL based port numbers when setting up their email in the desired email client.  Using your ISP outgoing SMTP port will result in your email addresses not automatically being added to whitelists.
 
Question:  Is there a way to sync my calendar from within the Webmail interface with my Outlook client?

Answer:
  At the current time the easy answer is no.  Icewarp, the makers of the email server software that we use is working to develop an Outlook alternative application that will allow users to sync their emails, address book and calendars all within one application.  More information will be provided one this application becomes available.
 
Question:  I've lost my email password, how do I change it?
Answer:  Simply place a call to our offices at 608.526.2379 and request the password be changed.
 
Question:  Is there a way to make a backup of my emails inside of the webmail interface?

Answer:
  The easiest way to make a backup of these emails are to use a POP3 based email client to make a backup of these files.  Make sure you specify the email client application to "Leave Copy of Message on Server."  This options is normally a checkbox on the "Advanced Options" screen.
 
 
 


 

 
 

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