MCS Networks now offers a
new support option available to both
residential and business customers,
its call our Remote Live Support.
Using a IT automation application by the
name of Kaseya, we can
establish a secure remote desktop connection
to your computer from anywhere in the world
as long
as you are able to connect to the internet.
This support option is great for people on
the road or don't
have time to visit our store. No
software purchase is required to use this
service and it is easy to control.
Our Remote Live Support service is offered
to customers at $60.00 per hour, billed in
15 minute incruments.
If you are interested in using this service
please contact us at 608.526.2379 or drop an
email to
support@mcsnetworks.com and we will
arrange a time to perform your support
request.
If you have scheduled your appointment and
you wish to continue with the remote
session,
please click the "Start Remote Support
Session" link below.
