Silver |
Gold |
Platinum |
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Support Services |
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| Unlimited Email Support |  |
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| Unlimited Telephone Support | |
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| Unlimited Remote Desktop Support | |
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| After Hours Support | |
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| Unlimited On-Site Support * | |
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Inventory & Management |
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| Online Asset Tracking | |
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| Web Based Ticketing / Case Management | |
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| Software License Management | |
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| Automatic System Optmization |
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| Spyware & Virus Removal | |
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Security & Performance |
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| Event Log Monitoring | |
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| Disk Space & Disk Fault Monitoring | |
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| Virus & Spyware Monitoring | |
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| Microsoft Patch Management | |
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| Software Roll-out Assistance | |
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| KAV License (Managed Anti-Virus Solution) |
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- Set Monthly or Yearly Fee |
| - 24/7 Emergency Response Available |
| - Reduced PC, Server and Network Downtime |
| - Increased Employee Productivity |
| - Lower Cost of Ownership |
| - Asset Tracking |
| * - Travel Expenses Not Included. |
MCS Networks partners with your small business to serve as your off-site IT Department. Our extensive managed service plans allow for your business to chose the level of support that fits your budget as well as your needs. Let our Technicians monitor and manage all of your PC's and Servers and provide real time help desk support 24/7, all for a set monthly price.
