OVERVIEW
With mobile handheld technologies becoming the norm for business professionals across all industry segments, IT professionals are faced with the growing need to track and manage these devices in the same manner as they manage desktops and servers today. The Kaseya IT Systems Management integrated framework is the ideal platform to extend that management to the mobile device. Some of the key options will include inventory, configuration, backup and location tracking. Kaseya Mobile Management will include natively written applications with support for the most popular mobile devices including iPhone, Android, Blackberry, and Windows Mobile.

FEATURES

INVENTORY

Audit and Inventory is a core benefit of Kaseya's IT Automation Framework and with the inclusion of mobile management, IT professionals will now have and even wider view of remote managed devices. Complete hardware and application visibility will be provided.

• Single integrated UI for viewing and searching inventory
• Detailed device information available for drill-down
• Detailed application information available for drill-down
• Updated device information on request
• Convenient management reports

EMAIL CONFIGURATION

Email configuration will allow administrators to standardize and automate the deployment of connectivity settings required for email, calendar and contacts and thus ease the support burden on the IT organization.

BACKUP AND RESTORE

Business continuity plays a vital role across any enterprise to ensure minimum downtime and maximum productivity. Beyond email and contacts, mobile device users are leveraging notes, images and other user data as part of their daily business practice. Mobile Management includes the ability to remotely backup key user data to a central repository with automated restore options.

• Backing up key user data: contacts, calendar, email, text messages, applications, application configurations
• Restoring key user data to a new device
• Restoring selected user data to a known state

GEO LOCATION TRACKING

A key benefit to managing mobile devices is the ability to leverage the GEO positioning capabilities inherent within the device. Whether locating due to theft or loss or to navigating the user to the nearest mobile support center, GEO Location Tracking provides administrators the ability to act proactively on behalf of their mobile users.

• Historical device location tracking
• On demand location query
• Map-based interface

LOSS OR THEFT HANDLING

Loss or theft of mobile devices is a common issue across the entire spectrum of users. Waiting for someone to answer the phone in the hope of it being returned may not be an option. In addition, critical business information may be compromised as a result of the loss. Mobile Management has the unique ability to perform a series of operations to ensure maximum data protection while also providing the ability to locate and retrieve.

• Detect new SIM card
• Erase user data
• Report phone location
• Sound tone
• Make phone unusable (lock phone)
• Take pictures

APPLICATION MANAGEMENT

Business centric mobile applications are becoming more prevalent across the spectrum of mobile devices. From CRM and Business Intelligence applications to Inventory and production applications, users are leveraging the mobile device to extend the reach of their network applications. Mobile Management will provide administrators the ability to configure and deploy mobile applications with standard settings and policies and thus ensure a consistent mobile computing environment.

• Installing/uninstalling applications
• Deploying standard configurations
• Monitoring configuration changes
• Updating applications

SUPPORTED DEVICES

The initial release of Mobile Management will support the following Mobile Device Operating Systems:

• iPhone
• Android
• Blackberry (Coming Soon)
• Windows Phone 7 (Coming Soon)

PRICING

Currently we are offering our Mobile Device Management at $9.95 per device with a 12-month contract.  Additional charges apply for cloud backup service.