|
Below you will find some easy answer to some simple questions about the email services we provide to our customers. If you have any additional questions beyond what is listed here please feel free to give our offices a call or email us at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
| Email Client Server & Port Settings |
| Incoming Mail Server: |
mail.mcsnetworks.com |
| Outgoing Mail Server: |
mail.mcsnetworks.com |
| POP3 Port#: |
110 |
| IMAP Port#: |
143 |
| SMTP Port #: |
25 |
| SSL POP3 Port#: |
995 |
| SSL IMAP Port#: |
993 |
| SSL SMTP Port#: |
465 |
| Username: |
[use your full email address] |
| Password: |
[provided to customer at setup] |
|
Email Frequently Asked Questions
|
|
| Question: I need the information to setup my email account inside of Microsoft Outlook, which settings from the above list do I need to use? |
| Answer: We recommend that customer use the SSL based port numbers when setting up their email in the desired email client. Using your ISP outgoing SMTP port will result in your email addresses not automatically being added to whitelists. |
|
| Question: Is there a way to sync my calendar from within the Webmail interface with my Outlook client? |
| Answer: At the current time the easy answer is no. Icewarp, the makers of the email server software that we use is working to develop an Outlook alternative application that will allow users to sync their emails, address book and calendars all within one application. More information will be provided one this application becomes available. |
|
| Question: I've lost my email password, how do I change it? |
| Answer: Simply place a call to our offices at 608.526.2379 and request the password be changed. |
|
| Question: Is there a way to make a backup of my emails inside of the webmail interface? |
| Answer: The easiest way to make a backup of these emails are to use a POP3 based email client to make a backup of these files. Make sure you specify the email client application to "Leave Copy of Message on Server." This options is normally a checkbox on the "Advanced Options" screen. |
|
| Question: I have a new smart phone, is it possible to synchronize my phone with the items inside of my webmail account? |
| Answer: Yes. Our Icewarp server has a Microsoft Activesync application that works well with iPhone, Droid and Windows 7 Mobile phones. These applications are allowed on a per-user basis and must be turned enabled on your email account before the function will work. Please give our offices a call and we can enable this for your account. |
|
